Customer Journey and User Experience
We check if your website is easy to navigate, mobile friendly and guides users clearly to take action.
Every business we work with starts by receiving a full digital assessment through our Smart Scale system. This is not a generic check, it is a tailored diagnostic tool designed to identify whether your current digital presence is strong enough to support growth. We analyse three core areas that every business must pass:
We check if your website is easy to navigate, mobile friendly and guides users clearly to take action.
We assess whether your brand looks professional, feels consistent and communicates your value instantly.
We review your social platforms to ensure they are active, on brand and engaging with your audience.
Search engine visibility. Heatmap and user tracking tools. Wider digital presence
If your business passes the full Smart Scale assessment, we will not offer the consultation as your business doesn't need our services because we have determined you're an industry leader but you will still keep the full results of your review and suggested improvements, free of charge. If you do not pass, the consultation is our way of helping you level up. At Xorify, we believe in raising the standard, not gatekeeping it. This process is here to support businesses that are serious about growing but need guidance to get there with no pressure and minimal cost. If you like us after the free consultation then lets negotiate further!
If you are serious about growth, this should be the first step before investing in design or advertising. Our assessment shows you exactly where your brand stands and where it needs to improve.
We begin with a full digital review across six key areas, scoring your business on our Smart Scale. We focus on three essentials. Customer journey, brand clarity, and social media activity. You must pass all three to move forward.
We analyse how clearly your website guides users, how strong and consistent your brand looks and feels, and how active and on brand your social media presence is. If one area is weak, your growth is already being held back.
Beyond the essentials, we review your wider digital presence: SEO performance, heatmap tracking setup, and online listings such as Google Business and TripAdvisor. These elements support long term visibility and trust.
If your business does not pass all three core areas, we offer a free guided consultation. In this session, we show you exactly what needs improvement, walk through examples and teach the principles you need to pass. No sales pitch, no pressure.
